Adventures at Wal Mart (discovering opposable thumbs, this story is 100% true, it happened several years ago)
Today, I had to exchange a television at Wal Mart because the one I bought there a few days ago did not have a remote. This should have been a truly easy task to accomplish; but idiocy, poor breeding and patriotism stood directly in my path.
Act I. The Beginning of the Transaction: I walked in with the television and my receipt and made my way to the customer service counter. The employee was a young girl probably 19 or so with bad hair, but she was nice.
She took my receipt, stared at the “return/exchange” policy board behind her and told me that I had to exchange it for something that cost the exact same amount or something that costs more. She explained that she couldn’t give me a refund in any way, shape or form. “Whatever,” I thought to myself, I just wanted the exact same television, but this time with the remote it’s supposed to come with. Continue reading “adventures at Wal Mart”